Utah County Jail Orientation for Inmate Family and Friends Table of Contents 1. Introduction 13. DNA Collection 2. Jail Administration 14. Inmate Programs 3. Inmate Classification 15. Inmate Worker Privileges 4. Inmate Goodtime 16. Alternatives to Incarceration 5. Housing Assignments 17. Inmate Rules and Regulations 6. Booking 18. Inmate Requests 7. Release from Jail 19. Disciplinary Issues 8. Health Care 20. Grievances 9. Mail and Publications 21. Jail Food 10. Visiting 22. Access to Religious Services and Diets 11. Telephone Use 23. Diplomatic and Consular Notification 12. Pay to Stay   Introduction This is an introductory booklet for individuals who have family or friends incarcerated in the Utah County Jail. This booklet is written in an easy question and answer format and provides a basic understanding of jail operations, rules, and regulations. You should find its contents especially beneficial if you expect to visit or communicate with a inmate or to conduct any other business. General Information Jail Administration Q. What types of services does the Jail provide for the inmates and their families? A. The Jail provides services such as: 1. Property Releases Family or friends may come to the Jail to obtain property the inmate had in his or her possession at the time of incarceration. The only property released is everything the inmate had on him or her when they were booked into jail, except clothing and money. 2. Property Acceptances a) Prescription glasses b) Contact lenses c) Unopened containers of contact lense solutions d) Specific items ordered by the jail physicians 3. General Information Inmate Classification Q. What is classification and how are inmates classified? A. The Classification personnel determines the classification level for each inmate and where the inmate will be housed. Inmates are classified in an effort to place them in the proper housing unit for the community, staff and other inmates. Inmates are initially classified within 3 to 5 days from the day they are incarcerated. The Classification personnel looks at indicators such as: 1. Current charges 2. Past convictions 3. Escape history 4. Past institutional behavior 5. Felony convictions 6. Alcohol and/or drug use 7. Stability factors, including: A. Age B. Employment; and/or C. Residence A inmate’s classification level determines the housing unit assignment, access to the day room, programs, visiting and commissary. Inmate Goodtime Q. How does a inmate earn goodtime? A. Inmates are eligible for goodtime (credit towards their sentence) if they follow jail rules and their sentence allows goodtime. At the discretion of the jail, goodtime may be awarded for participation or completion/graduation of approved programs. No combination of goodtime can exceed the statutory maximum (10 days for every 30 days sentenced.) When a commitment stipulates that no good time is to be given, good time cannot be earned by the inmate until that sentence is completed. Housing Assignments Q. Where do inmates live? A. Housing assignments are based upon the needs of the jail and will be determined by factors such as: classification, gender, medical and mental health needs, behavior, space availability and any other factors which the jail deems necessary. Inmate preference is not a factor in the determination of the housing assignments. Q. What is it like where they are living? A. Most inmates sleep 1 or 2 to a cell with bunk beds. They share a sink and toilet with their cellmate. In general population units, there are common showers, tables, chairs, televisions, telephones, and outdoor recreation as part of their living. Cleaning equipment is made available daily for cleaning cells and common areas. Cleaning is mandatory. Inmate beds will be neatly made from morning wake-up until evening lock-down, except when occupied. Booking Q. What happens when a person is taken to jail? A. The inmate goes through a process which can take from 1 to 4 hours. Once the inmate arrives in the jail, they are taken to a search area where a search is conducted. All their property is taken, inventoried, and sealed in a bag. The inmate is asked demographic questions for their record (residence, emergency contact, etc.) Their picture and fingerprints are recorded. During the intake process, inmates have the opportunity to use a telephone to contact family, friends and bail bond companies. If during the intake process, a inmate is too intoxicated or uncooperative with staff, they may be placed in a holding cell until such time that the process can continue. When it is determined that they can not make bail, they are provided with a jail uniform to change into, talk with a nurse, and then escorted to a housing unit. Release from Jail Q. How is a inmate released from jail? A. A inmate may be released from jail by: a. Paying the bail or fine b. Contacting a bail bond company (We cannot refer you to a bondsman. There are multiple listings in the Yellow Pages) c. Release order from the court d. Time served Releases can take from 2 to 8 hours for the paperwork to be completed once it has been received by the Records Clerks. Health Care Q. What type of health care is provided to the inmates? A. The jail provides a comprehensive healthcare system to ensure the serious medical, dental and mental health needs of inmates are met. Intake: All inmates are evaluated by a Registered Nurse upon their arrival to the jail. The nurse performs a comprehensive assessment to address allergies, current injuries, medical problems, medications, mental health issues, substance abuse or other medical needs. All inmates are screened for infectious diseases including tuberculosis. Special medical needs are identified and addressed. Medications: When a inmate who is taking medications prescribed by a physician in the community, the nursing staff are responsible to verify the validity of the prescription. The verification process includes reviewing the pill bottles, contacting the prescribing physician or contacting the dispensing pharmacy. This information is provided to the on-call physician who is responsible for deciding if the medication should be continued in jail. Not all medications are continued in the jail. The decision to continue medications is the responsibility of jail physicians and is based on the medical necessity of the medication and the current condition of the inmate. Drug / Alcohol Withdrawal: Inmates who are at risk for withdrawal are closely monitored by nursing staff. Those inmates experiencing symptoms of withdrawal are assessed by a Registered Nurse and treated per physician-approval protocols, which include monitoring of vital signs and administration of medications to alleviate symptoms. In addition, the physician is contacted, as needed, for additional treatment measures. Access to Healthcare: Inmates may access healthcare at any time during their Incarceration. Excluding medical emergencies, the inmate is required to fill a Sick Call Request Form, which is available from the dupties in the housing unit. Nurses visit each housing section twice a day to collect medical or dental related Forms. The nurse will perform an assessment of the inmate’s condition and then determine the necessity and urgency of referral to a physician or dentist. If an inmate relays to family that their healthcare needs have not been addressed, please ask them to submit a Sick Call Request Form. Mandatory Healthcare Screening: All inmates are evaluated by a Registered Nurse at the time of arrival in the jail. Emergencies: Nursing staff are available in the jail at all times to respond to emergency situations. Inmates with a medical or mental health emergency should notify jail staff and healthcare staff will respond immediately. Physicians: Physicians are scheduled and available to evaluate inmates. The jail physicians are responsible to determine the necessity of medications and other healthcare provided in the jail. Inmates requesting to see a physician should submit a Sick Call request Form and are evaluated by the nursing staff as previously discussed. Inmates with emergent healthcare issues are immediately referred to an outside medical provider w hen necessary. For security purposes, we will not notify the inmate or family if an appointment has been scheduled with an outside medical provider. Dental: Dental care is available in the jail.. All inmates are screened for dental issues during mandatory Screening. Inmates requesting to see the dentist should submit a Sick Call Request Form. The jail provides essential dental care and does not provide elective or cosmetic procedures. Pregnancy: Pregnant inmates will be provided with appropriate prenatal care in the jail. Pregnant inmates are followed closely by jail physicians and other outside medical providers to ensure the health and safety of the mother and child. Eye Care: The jail does not provide eye exams, eyeglasses, contact lenses or contact lens solutions. Inmate may purchase reading glasses and contact lense supplies through commissary. Prescription eye glasses and contact lenses will be accepted at the Jail. Only one pair of contact lenses will be accepted. Contact solutions are available for purchase though commissary. Solutions for hard/gas permeable lenses are not available through commissary and can be delivered to the jail unopened/sealed. Co-payments: The jail has implemented a medical co-payment system. Inmates are charged a medical co-payment for self-initiated requests for healthcare in the jail (doctor visits, dentist visits, and prescriptions). Co-payments are not charged for mandatory screening, mental health medications, emergency evaluations, daily medical treatments, pregnancy-related issues, jail-ordered referrals or follow-up visits. Inmates will not be denied healthcare based on their inability to pay. Self-care: Inmates are encouraged to exercise and maintain their health while in jail. Over-the-counter medications and other non-essential healthcare items are not provided by the jail and are available for purchase through commissary. Confidentiality: Due to laws governing confidentially, the jail staff is unable to discuss healthcare issues or provide you with specific information related to a inmates medical, dental or mental health issues. If you have information you believe is important to ensure the continuity of healthcare inside the jail, please contact a member of the nursing staff through jail administration. Mail and Publications Q. How do Inmates send/receive mail; how do I address the mail and what can I send? A. Inmates may send as many letters as they wish as long as they use pre-paid envelopes from commissary. Letters weighing more than two ounces or mailed to another country require additional postage. Inmates must have sufficient funds on their account to cover the extra costs. Mail is picked up and delivered Monday through Friday, except holidays. All incoming and outgoing mail must go through the U.S. Postal System. All incoming and outgoing personal mail will be screened, therefore, make no assumption of privacy in using the mail system. The jail’s mailing address and format: Inmate’s first and last name Utah County Jail 3075 North Main Spanish Fork, Utah 84660 Letters from public officials, attorneys or courts are considered privileged, if the mail is properly marked and the envelope displays an appropriate letterhead with the sender’s name. All privileged mail will be opened and inspected for contraband in the presence of the inmate to whom it is addressed. Letters or publications containing contraband, escape plans, plans for criminal activity, obscene or sexually explicit materials, encoded messages, or nudity will be refused or seized as evidence. Inmates who receive money orders and certified checks in the mail will have those funds credited to their accounts and receipted. If the person receiving the money refuses to endorse the check or money order it will be returned to the sender. Personal checks will not be placed on your account but returned to the sender. Mail sent to the jail after a inmate has been released will be returned to the sender. If there is not a return address the mail will be sent to the U.S. Postal Service for proper disposition. Items the inmate may not receive: a) Books or materials containing explicit pictures or photographs. b) Newspapers, magazines, pamphlets, calendars, hardback books, phone cards and/or food/candy items. c) Writing materials and stamps must be purchased through the commissary. d) Stickers, glue, tape, water spots, perfume spots, lipstick, bodily fluids, etc. e) Coded Messages. f) Photographs larger than 5 x 7 or Polaroid photographs. g) Inmate to inmate mail (with out proper approval from the jail administration). h) sexually explicit materials. I) laminated items j) personal checks. Visiting Q. Do inmates get visits, and what are the visiting rules and regulations, who can visit? A. Inmates are allowed two 30-minute visitation periods per week. Appointments for visiting are preferred and can be made by calling 801-851-4300. All visitors, except those under the age of 16, must show photo identification including their date of birth, current address, and signature. A warrants check will be done on all visitors. A maximum of three persons may visit at one time. This will count as one visitation period. Visitors age 12 to 17 must be accompanied by a person 21 years of age or older, unless the visitor is a spouse. A spouse under the age of 18 must show a marriage license and photo identification to be admitted for a visit. While in the visiting area, you are expected to remain seated and to use only one telephone. You and your visitors are monitored. Inappropriate behavior from either party is prohibited and may result in termination of the visit. Children under the age of 12 may only visit during the first five weekdays/evenings of each month. Children must be accompanied by an adult. A total of only three visitors, in any combination of adults and children may visit at one time. Children must be controlled while visiting or the visit will be terminated. Children may not be left unattended in the public lobby or on jail grounds. Inmates have the right to refuse a visitor. If there is someone the inmate wishes not to see, the visit will not count towards their weekly two visits. Attorney and Clergy visitation: Attorneys and clergyman may visit from 08:00 am to 09:30 pm daily except during mealtime and headcount. Attorney’s and clergy must bring documentation identifying their position. Attorney and Clergy visits do not count against the two visits per week allowed to inmates. Visiting Times: Monday through Friday 09:00 am - 11:00 am, 1:00 pm - 4:00 pm and 7:00 pm - 9:30pm. Brighton 1: Visiting days are Monday, Wednesday and Fridays at the above times. Brighton 2: Visiting days are Tuesdays and Thursdays at the above times. No one may visit who as been booked into the county jail in the previous five years or who is currently on probation or parole, (The only exceptions will be the immediate family and must be approved by the jail administration.) Telephone Use Q. When can a inmate call me, can I call into the inmate, are the calls free, what if I don’t want the inmate to call me? A. Inmates will normally have access to “Collect only calls” in the housing areas from 07:00am until 10:00 pm (Depending on the inmate’s classification level). Phone calls are usually limited to 20 minutes. Inmates can not bill or transfer calls to any third party, any attempt to do so may result in termination of the call. Collect calls coming from the jail cost $3.15 plus tax and are limited to twenty (20) minutes in length. (The $3.15 is charged whether the call is one minute or the full twenty minutes.) Additionally, calling cards are sold to the inmates for $20.75 on commissary. Each calling card call is $2.72 cents. (The $2.72 cents is charged whether the call is one minute or the full twenty minutes.) The jail will not place or accept any phone calls for inmates. The jail staff will not accept any telephone messages for inmates. (In case of emergencies, staff will verify and evaluate the emergency first, before deciding whether to deliver the message.) If you do not wish to have a inmate calling you, you can contact 1-800-913-6097 to have the call blocked, or you can choose not to accept the phone call. To accept a collect call on your cell phone from the jail, you will need to call 1-800-913-6097 and have an account set up so that your phone will accept the collect calls. TDD machines are available for the hearing impaired. Pay to Stay Q. What date did the Jail start charging for Pay to Stay days, and who has to pay? A. We started charging on June 28, 2007. If an inmate was in the jail on 06/28/07, he would be charged for the whole stay. Pay to Stay charges would not apply to a prior stay in the jail before 06/28/07. Inmates who are in jail on misdemeanor charges will be charged for the Pay to Stay fees. When inmates are held on felony and misdemeanor charges, they will not be charged if felony and misdemeanor charges run concurrent. If felony and misdemeanor charges run consecutive, inmates will be charged for those days held on misdemeanor charges only. When the Judge pleads down a felony charge to a class A misdemeanor, a inmate will be charged for the whole stay in the Jail. Inmates held on Felony charges only will not be charged with Pay to Stay. When inmates participate in the Jail Industries program or as a kitchen or laundry worker, they will not be charged while in those programs. However, they will be charged for days spent in the jail prior to entering those programs. Pod workers are charged with Pay to Stay. They do not actually work 8-10 hours per day like laundry or kitchen workers. It is mostly a privilege. Inmates participating in the OUT program are charged with Pay to Stay. Inmates on INS, US Marshall, and AP&P holds are not charged with Pay to Stay. Inmates held on misdemeanor warrants from another county are charged with Pay to Stay. It does not matter if an inmate is found not guilty, or the charges are dropped, or they are sentenced or not. We charge them to recover some of the costs of incarceration. Inmates are charged with Pay to Stay on the last day they are in the Jail. The day they get released they will be charged for Pay to Stay and issued an invoice. Either an invoice will be printed at the time of release or one will be mailed to the inmate. If someone puts money on their books, we will not take it while they are incarcerated. However, we will take their money if they have debt from the prior stay in the Jail even if the debt is Pay to Stay. Payment methods acceptable: Cash, money orders, cashiers checks, credit cards (payments processed with a credit card will be charged 3% electronic payment fee). No personal checks. Payment plans are available to pay outstanding debts through regularly scheduled payments. Arrangements must be made by calling 851-2629. Consequences of avoiding paying debts include: initial collection notification after first 30 days, follow-up collection notification after 60 days, final demand collection notification after 90 days and submitting account for legal action. DNA Collection Q. Do all inmates have to submit to a DNA test, what does it cost to have this test done? A. Utah law requires that inmates who are sentenced to a felony, and inmates who are sentenced for all class A misdemeanor charges and sex offenses involving children, must submit a DNA sample. Normally this will only involve the taking of a saliva sample and fingerprints to identify the sample source. The jails are specifically authorized by law to use force if necessary to collect a required sample. If force is necessary to obtain the sample, the jails may choose to use a medical blood draw. When the law requires a inmate to provide a sample while incarcerated, that sample will be obtained before an inmate will be released. A collection/analysis fee will be assessed against inmate fund accounts as permitted. The fee for the DNA collection is $100 dollars. Inmate Programs Q. What programs are offered to inmates in the jail? A. The jail offers multiple programs while a person is incarcerated in jail. A sampling of the classes include: Adult basic education, addiction support groups, personal health, life skills, and church based classes. A inmate can obtain further information about the available programs from the Housing Unit Officer or submit a Inmate Request Form to the Programs Unit. Inmate Worker Privileges Q. Do inmates work while they are in jail? A. If a inmate has been fully sentenced, they may be eligible for a inmate worker position. Eligibility will be based on the inmate’s classification level, the need of the jail, current charges, medical clearance, and the discretion of the Programs Unit. If enough sentenced inmates are unavailable, volunteer unsentenced inmates may be considered for a inmate worker position. Inmate Workers work in the kitchen, jail industries, and various cleaning assignments in the jail. Alternatives to Incarceration Q. What alternatives to incarceration are available to inmates? A. The jail currently operates an GPS Diversion Program. The inmates wear an ankle monitor and live at home. Inmates are required to report to the jail weekly. They are also required to attend a class each week on Tuesdays at 6:30pm, or Thursdays at 5:00pm or 6:30pm. A Work Diversion Program is also available. A inmate arranges to work on certain days through the jail. They are required to work on supervised work crews on the Jail’s property and for other government and non-profit organizations. Inmates are required to pay weekly fees to participate in the work programs. Inmate Rules and Regulations Q. Whose rules do the inmates follow? A. Inmates are given a Inmate Rules and Regulations Handbook (available in both English and Spanish) when processed into the facility. The handbook gives inmates information on the operation, services and inmate rules and regulations of the Utah County Jail. Inmates must read the handbook and follow the rules. The handbook can not cover every situation that may arise, but being familiar with its contents will educate the inmates as to what services are available and what is expected of them. Inmates are expected to follow all orders and instructions from the staff. An orientation video is also shown to new inmates. If a inmate has questions about information contained in the handbook or video they can/should ask the Housing Unit Officer. If the inmate is unable to read, the Housing Unit Officer will find someone to read the book to them. Closed captioned video is available to inmates with hearing impairments. Inmate Requests Q. Who do the inmates talk to if they have questions or problems? A. A inmate inquiry for information about the jail, release dates, notary services and jail services can be submitted on a Inmate Request Form. This form can be obtained from any Housing Unit Officer. Other request forms are available to inmates such as; sick call, mental health, grievance, grievance appeals, discipline appeal, etc. A Inmate Request Form should not be used for the above mentioned requests/concerns. Except in an emergency, inmates will turn their requests into the Housing Unit Officer. Housing Officers are also available to speak with at any time. Disciplinary Issues Q. What happens to a inmate if he/she causes problems in the jail? A. Violations of jail rules may result in jail disciplinary actions such as restrictions, segregation, and/or loss of good time or inmate worker status. A disciplinary Hearing Officer will give notice of all pending disciplinary hearings. When notified of a pending disciplinary hearing, a inmate will be given 24 hours to prepare for the hearing. Inmates may waive the 24-hour period if preparation time is not desired or needed. The disciplinary Hearing Officer will give a brief explanation of the hearing procedure to the inmate upon initial contact. It is the inmate’s responsibility to know and obey all jail rules. All questions regarding the jail rules should be directed to the Housing Unit Officers. Pursuant to UCA 17-22-28(2) “A jail may request restitution from a inmate for damaging jail property as part of an administrative disciplinary hearing. To enforce this restitution, the jail may withdraw money from or place a hold on a inmate’s account.” Grievances Q. How does a inmate file a complaint and what is the process once a complaint is filed? A. Inmates are allowed to file a written grievance about conditions in the jail. The complaint must be made with in 30 days on a Inmate Grievance Form. The inmate can obtain this form from any Housing Unit Officer. Each Inmate Grievance Form must be limited to one topic. If the inmate uses disrespectful language on the form it may result in disciplinary action and/or the grievance being returned unanswered. Malicious or frivolous complaints may result in criminal, civil, and/or disciplinary action(s). Inmates will normally receive an answer within ten days. Inmates may appeal a grievance decision with which they disagree to the appropriate Division Administrator. Appeals must be submitted within 30 days of receipt of the grievance response on a Inmate Grievance Appeal Form. A inmate can obtain this form from any Housing Unit Officer. A Division Administrator may act to manage access to the grievance process for inmates who repeatedly file malicious and/or frivolous grievances or appeals. This may be done by designating who may receive grievances, limiting the number of grievances that can be filed in a designated period. A copy of the Inmate Grievance Policy is posted in each housing unit. Matters a Inmate may not grieve under this procedure: 1- Matters of which the jail has no control (outside agency actions such as library services, courts, enacted laws, etc.) 2- Disciplinary actions. 3- Housing assignments 4- Grievance on behalf of another person or on non-custodial matters. 5- Jail personnel issues Jail Food Q. What is the food like at the jail? A. The meals at the jail are designed by a dietician to ensure that the daily nutritional values are met and consist of 2900 calories a day. The meals served are varied and well prepared. Most inmates will receive their food on a tray, which is delivered to their housing unit on a cart. Q. Can a inmate decide what to have for a meal? A. Because all the meals are prepared in a centralized kitchen, everyone is served the same meals, with the exception of religious and medical diets. Access to Religious Services and Diets Q. Do inmates have access to religious services and diets? A. Inmates may talk to representatives of several religions who are authorized to visit inside the jail. Other religious leaders may make arrangements to visit by contacting the Jail Visiting Lobby. Certain religious practices (special religious diets) and activities are allowed in the jail. Inmates should request any special religious accommodations by submitting a Inmate Request Form. Inmates requests will be considered by the Jail Administration (who may inquire into the sincerity of the inmate’s beliefs), the recommendations of the Jail Chaplin, and how the inmate’s request may affect jail operations and security. Diplomatic and Consular Notification Q. What if a inmate is a citizen of another county? A. Under International Treaty, the jail is obligated to notify certain countries’ respective consulates of a foreign individual’s arrest and/or detainment. Other countries require notification only upon request of the arrested individual. Inmates may make such a request on a Inmate Request Form.
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